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How Can You Boost Your Sales Through Online Bookings?
Customers are fallible, forgetful and distracted by lifes mundanities and sometimes an appointment we made weeks ago might just slip our mind.
Many SMEs manage their clients with online bookings app whatever business you`re a beauty salon, gym, golf club, optician, swimming pool, barber or hairdresser. If your customers looking to make bookings you need to have a fully integratable solution. You need to afford more leverage and control over your customers how they are interacting with your business.
1) Reminders
Automated confirmations and reminders won’t miss your customer’s appointments. If the customers are unable to make it the reminder will prompt them to cancel their appointment, allowing you to resell their space. Businesses who have bookings system experience a 50% reduction in no-shows, saving hours of wasted time and minimising lost revenue.
2) Convenience
Customer should be able to access your business 24/7 which is why having your own dedicated booking system ensures you never miss out. If your booking app is connected to your website and social media platforms your customers impulsively book an appointment whenever they want.
3) Promotion
Keeping in touch makes your business at the forefront of your customer`s mind. Personalised email and SMS campaigns sent from your booking system ensuring your customers remind about the due to book their next appointment, or if there are any special offers or discounts they should be taking advantage of.
4) Control
Booking apps empowers business owners by allowing you to manage bookings and customer details. Scheduling your staff, check reports and take customer payments can also be done. Connecting EPOS Direct and booking app gives you full control of your business, with all your data accessible.