How EPOS System Reduce Staff Costs & Increase Profits
The single largest percentage cost of the turnover is the payroll cost (at 29.4%), or your labor costs. Accordingly, 20% of business owners surveyed have reported that they have had to make redundancies in order to reduce the spiraling operational costs.
This is an alarming, staff is your biggest asset in the industry where we are in and is potentially, delivering outstanding customer service and defining what for the hospitality stands for. For each issue you have many solutions and making redundancies is only one of such options for business owners. We should see how EPOS technology can lead a helping hand getting over your work labor budgets.
Smart(er) Budget Management
In case regardless you`re still depending on a paper rota wall chart in the staff room, you won`t be able to distinguish opportunities for reducing costs. A far more efficient way is using the HR module of your epos system to input staff information (ask your EPOS supplier help you with this) and rota patterns.
A good epos system will have the functionality to automatically schedule your staff as per the pre-set rota patterns against your historical sales data. In case you`re ready to enter a weekly budget for each branch, this will be shown in the rota and the system will automatically calculate staff costs when rota shifts are input.
Smart algorithms within the epos software will create perfect projections, saving having too many staff in on days when sales are predicted be lower.
Efficient Rota Management
Being smarter with rota management is basic for reducing labor costs. To form the right foundation, you should be more efficient with the way shift patterns are created and managed. Inputting the related shift patterns into your EPOS system means rotas can be created effectively for the week for each branch and its employees.
More sophisticated POS system will send an alert to the management if there is a rota clash. It will also notify you when one of your employees is already scheduled to work at different location.
Depending on which system you use, you may also have the option to copy rotas to following weeks, export as a PDF and automatically email to all workers to improve internal communications. Also, it will save a few hours a week figuring rota trends!
Monitoing Staff Attendance
It is possible that staff work less hours than they are paid for, and a few employees do over time. Finding when your staff is at work is a lot more efficient when you have the technology to monitor and track their attendance.
Most EPOS systems will have `check in/check out` functionality, as an employee will log in to use the system using a password or a biometric fingerprint scanner (the last being lot more secure). When this is linked to the rota, the system will enable you to track delay and over time more precisely. To save costs, you could restrict staff from using the epos system if they are not on shift or check in too early.
More sophisticated epos software systems available will enable you to see the scheduled rota hours against actual hours worked. A manager will see the change in attendance and approve any legitimate over time.
Facing the facts
The calming report figures highlight that pubs, bars and restaurants in the UK are looked with the challenge of being more efficient with business costs. For example, one of the vital statistics in the report to make note of is that payroll costs have raised from 17% to over 29% since the introduction of the National Minimum Wage Act in 1998.
If you have invested in a restaurant management or POS system, it is worth seeing whether existing software supplier can offer the right features to help you to remain in control for your staff costs.EPOS Direct offers a sophisticated back office management, including HR and Rota Management.