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How To Turn Your Business Into A Takeaway
However, the demand is higher than before! Customers need to eat and drink and the grocery stores are struggling to satisfy need. As people now practicing social distancing, an opportunity to supply food, drink and essentials items for pickup or delivery has expanded exponentially.
Hospitality entrepreneurs will now see that if they quickly pivot and turn their establishments towards pick up and take away as they can fulfill this demand and sail through this uncertainty with their organizations, workforce, suppliers and sanity intact!
Not only can entrepreneurs keep the cash flowing but this transition is important as people urgently need quick and easy access to food during this to support essential workers, local customers and helpless people stay fed and healthy and to keep the economy pumping.
With a range of online ordering systems available it is entirely feasible to keep staff in work and keep on making money for your business, making minimal sacrifices.
We have put together a set-by-step guide to enable hospitality businesses to take advantage of this opportunity. 10 steps to transform your business into a Takeaway.
Decide - Pickup, Takeaway or both?
Would you like to simply offer pickup? Or do you want to use your own delivery system. You can reach out more customers and start up quickly. If you as of now have a loyalty as of now, you can also do it without anyone else`s help. For customers with an Epos system you can demand to work legitimately from your back office.
Simplify your Menu
With in-house dining, it may be easy to have a rambling menu with complex dishes, yet when looking at large volume deliveries you will need to simplify menu items so they can be quickly prepared and sent out for delivery. With a retail epos system you can disable any menu things saving them for later or quickly make more simple menus that are less expensive, quicker and less complex to create.
Source Containers
This may appear to be an obvious one but with many organizations scrambling to do the same, less obvious sources like Amazon or your local supermarket might be less on demand than creating food supply organizations. In case if you are the UK you can make a beeline for Packaging Environmental and use the code to discount on your orders.
Strong Inventory Management
Stock can be hard to monitor of at the best of times, more so when you have orders going over here, there and all over the place. With an in depth inventory management system, you`ll have the option to track individual stock levels just as menu things.
Get an Ordering System in Place
Taking orders manually on paper then go to the kitchen may not be the most efficient way for takeaways as the orders are lower value but more frequent. Orders that are lost or lost caused impacts on customers and thusly increasingly negative reviews. Guarantee your All in One Ordering system is completely integrated with a kitchen display or kitchen printer so you can better plan for capacity and be free to keep the orders coming in.
Get an Efficient Payment System
Given the present health emergency and social distancing advice, it`s smarter to just take card payments via telephone or online and with an integrated card payment system which links with your site and epos system and quick to set up.
Update your Website
Or then again make one in minutes, update your website. A lot of customers who work with a partner normally avoid this step and simply refer orders to the delivery partner for processing.
Let Your Customer Know
Use email campaign to quickly email your entire customers and regulars, also ensure you update the social media accounts and channels expressing clearly that you are currently temporarily transitioning into a takeaway and inform them exactly how they can order from you.
Draw In New Customers
Flyers are an incredible way to get the message out and these are available as of now with a rebate. We would recommend that you make another promotion with a code on flyers so you can follow the orders and measure the success of each campaign.
Build Loyalty
Offer every individual new customer with a discount for their first order and make sure you save your customers telephone numbers and email addresses. You would now be able to follow which customers are ordering the most and reward them and send special offers to customers who have ordered previously. Loyalty systems are one the easiest ways to help boost revenue and keep your audience engaged.