What Are The Benefits of Mobile EPOS Technology in Retail
Customers who shop in a store expect service that is better than an online shopping experience. A sales executive with Mobile POS (mPOS) technology can stay close to the customer throughout their shopping journey to be an effective personal assistance and guide.
What is Mobile POS?
A mobile epos is a system where epos software is installed on a handheld, smart phone, or an iPad or Android tablet. The device functions as a mobile cash register and terminal to process sales transactions. Equipped with the wireless mobile POS offer devices, staff can checkout customers or access stock information from anyplace within the store.
Benefits of Mobile Technology in Retail Business
Getting sales executives away from the cash register and before the customer is one advantages of mobile technology in retail. Here are nine compelling advantages to mPOS.
Develop store associates into more efficient employees
Eliminate paper from the stock tally process completely. Smart phones include a barcode scanner for quick and accurate counts, help you update your inventory management system in real time.
Allows for a geographical increase in your sales footprint
Mobile technology in retail allows you to do business anyplace. Sidewalk sales, tent deals, trunk shows, pop up stores and events are easy to run with mPOS.
Avoids lost sales by decreasing line wait times
No one wants to wait. 83% of customers look for a quick and simple checkout experience. When the store gets busy, expand checkouts to manage long queues and safeguard sales that might otherwise be lost because of long waits.
Accepts modern payment types your customers want to use
Customers need flexibility in payment methods. Mobile technology in retail supports traditional transactions in cash with credit or debit cards, store credit, gift vouchers, coupons, digital offers, and loyalty points. NFC-enabled mPOS devices also allow customers to use smart phones to pay for purchases, supporting mobile wallets like Apple Pay, Android Pay, and Samsung Pay.
Turns cashiers into sales generators
Customers like and expect customized service. Mobile technology in retail frees your sales executives from the money wrap to help customers in the way to complete sales, increasing conversations.
Mobile POS turns sales executives into product experts who can offer customers personalized guidance on products, availability and delivery processes. Your associates can look at past purchase data, online browsing history, loyalty rewards sums and other information to draw in the customer with relevant up-sell or cross-sell suggestions.
Accelerates return and exchange processes
Returns and exchanges can slow you down. Mobile technology in retail enables returns and exchanges to stream faster by allowing retailers to quickly scale up throughput to avoid back-ups at the sales registers.
Acts as a tool for improved customer service
Customers search for sales associates with mobile phones. Our customer report shows that 47% of customers ask store partners who are delivering mobile phones to look up product availability at different locations. 27% appreciate it when partners with mobile phones make product suggestions based on past purchases.
Becomes a data repository to fuel marketing
Mobile POS gives retailers more data for effective marketing. Partners can request and collect customers` email addresses for email marketing campaigns. They can collect other customer details during or after the sale from anyplace in the store.
Opens expansion possibilities for your organisation
Mobile technology in retail makes easier because scaling up is simple. Each cell phone is a potential checkout station. Also, as you add stores, lower-priced mPOS devices allow you to grow quicker with little to zero investment in new IT infrastructure.
Give Your Store an Edge with Mobility
Mobile technology in retail is a game changer for present day retailing since it empowers retailers to deliver a memorable shopping experience that fabricates brand awareness. mPOS improves sales conversions to boost sales, and during off-peak hours, partners can use their cell phones to check stock, improving profitability along with quality of your stock data.
Retailers that shift to meet rising customer expectations can sell more, earn more, and build personal relations with an integrated omni-channel process that includes Mobility.