What Are The Common Mistakes When Buying An EPOS System?

Retail EPOS systems are suitable for businesses such as supermarkets, grocery stores, garden centres, pharmacies, hardware stores, general stores, and more.

Some of the common mistakes when buying retail EPOS system

Buy The Best Epos System

You can get a lot of offers on cheap epos hardware and software. Warning: resist the temptation to save a few bucks before getting into a potential nightmare.

By purchasing an EPOS system, you risk putting their business at risk. As a result, it may cost you more to repair the damage than your initial investment. 

Again, my advice is to plan for a few years, prioritize essential functions, and keep your budget in check. Then buy the best technology you can afford. A retail EPOS system will save you effort and cost for years to come.

Choose The Wrong Supplier

A trusted supplier offers a reliable EPOS system. Therefore, thoroughly research potential suppliers before choosing one

Key questions for a potential EPOS provider may include:

• How long has the company been in business? 
• What is the size of the business? 
• How many employees/developers do they have?  
• Does the company supply the EPOS system or is it a reseller?  
• What are their support and return policies?  
• Do they provide product training or tutorials?

Buy Hardware First

Many retailers make the mistake of buying EPOS hardware initially and looking for epos software later. Unfortunately, some software only integrates with specific hardware.

Therefore, it would be wiser to do the opposite.

First, choose EPOS software that meets your business needs. Then purchase the epos hardware that is most compatible with the software you intend to use.

Overlook Future Needs

An EPOS system contains a large amount of your company's data. And you don't want a system that is only replaced after a few years.

Therefore, look for a long-term EPOS system that meets your underlying needs rather than just solving your current problems. Start by planning for your goals for the next 5 years (at least!), prioritizing your needs, and matching the plan with your budget.  

Expect A Unique System

Every industry has its requirements and every business has its requirements.

For example, a clothing store needs an EPOS system that supports different sizes and colours of an item. Stores may want their EPOS system to accept different combinations of payments and offer custom discounts.

It's hard to find an EPOS system that meets all your requirements from the start. Therefore, you can consider an EPOS system that can handle about 95% and customize the rest. Most reputable EPOS vendors also offer customization services to ensure that the solution best fits the business needs.