What Are The Restaurant EPOS System Features You Must Have?
As for any restaurant, the hub and starting point for any order is its EPOS system. It is the place where the transaction is completed, and servers can make orders and accepts payments.
As technology and the customer experience have evolved, businesses have increasingly relied upon Epos systems to maintain their business running. A restaurant Epos seamlessly processes orders, accepts payments, and checks inventory.
Let`s look at what restaurants can do with the right epos system. Here are 7 must-have Epos system features which can simplify business operations and make a restaurant easier to run.
- Inventory Tracking
Striking the balance between in-stock ingredients and customer demand can make or break an operation. Gauging which products are popular and which will be left on the shelves has always been one of the industry`s challenges.
Epos software can make a huge dent in those figures by keeping inventory updated automatically. You can track what you`re running out of and what customers aren`t interested in. Epos solutions can notify you while you`re running low on ingredients—which is critical during crowded times.
- Sales Reporting
Epos system can create sales reports and help managers track the overall performance of employees in different locations. Such reporting features highlight which products are selling quickly and display businesses the way to focus on the most important revenue generators. This data can be significant for demand and revenue forecasting.
Various Epos systems can display total sales, sales for a given period, sales per item or category, and sales per product or server. As per a study, an integrated epos system can reduce costs by nearly 10%.
- Customer Management
Some restaurant epos systems can store basic customer details like names and contact information. This data can provide sales managers and servers the potential to personalize the dining experience and thereby enhance customer loyalty. By collecting customer details, retailers can identify valued customers and anticipate their orders.
- Kitchen Communication
Epos systems are important things to strong communication and order accuracy at your restaurant or bar. Use the Epos system to track orders easily and make sure that customers get their food quickly and exactly as ordered. Some restaurants' epos systems let you send orders from any front-of-house to the kitchen with the click of a button.
- Payments and Labor Tracking
It is easy to track hourly and total sales, average sales, taxes, voids and discounts, and payments made by card, cash, or gift card.
You also can check employee summaries using hourly and as a percentage of sales. There also are software solutions that allow you to see hours of employee and employee classes.
- In-Depth Reporting
When choosing an epos system you need to remember what reports you're looking to get. With the appropriate epos software, you can check detailed reports on everything from labour to sales to activity.
Epos system comes with a cash drawer that helps manage security at the counter. Cash drawer attached to Epos terminal and printer, every drawer is connected to a single system. This type of epos system and cash drawer allows managers to hold employees accountable for the integrity of the till.