What Is The Need Of Payment Integration With POS System?

Technological advancements happen rapidly in business, so fast payment integration seems to have only begun yesterday. For those still wondering, here's why POS integration is so important.

There are many reasons why thousands of businesses like yours have chosen to integrate their payment technology. Integration benefits at every level, from sales analytics to service speed.

There are differences between the services, prices, and benefits of different processing providers, especially when integrating with your EPOS system, but many of these benefits will remain the same for all integrations. So why should you integrate your card processing and what should you think about doing so? 

Integrated Payments

Simply put, integrated payment allows the card machine and the EPOS system to work together.

It doesn't take much to tell the difference between a company that uses in-app payments and one that doesn't. When you show up to pay your bill and the cashier or waiter finds a credit or debit card in your hand, will they take their card machine or POS System?

If the business has integrated payments, employees do not need to enter sales information into the card machine because the checkout counter will do it for them. Additionally, businesses without integration must enter the sale price twice: at their point of sale system and at the card machine to accept payment.

Years ago, having a card machine was a boon to any business. But now it's necessary to automatically connect card scanners and POS machines to stay up to date and provide the same level of service as your competitors. 

How Does It Work?

Integrated payment solutions use an API, a technical term used to describe an intermediary between two computer programs. The API bridges the gap between the transaction software (cashiers are used to calculating and record sales) and the card machine that orders the bank transfer.

By allowing EPOS to notify the card machine of the selling price and the card machine to notify EPOS when a sale is complete, users only sell through the checkout counters touch screen with a personalized payment gateway between two devices. 

Creating hosted payment gateways also makes it possible to repeat this process for E-commerce businesses, generating online invoices on the checkout page for customers to complete and pay.

For the best payments, try Epos Direct for:

• Seamless integration with your EPOS 
• Mobile and Access Options 
• Easy to understand, mixed ratio 
• Transaction and activity reports in one place 
• 24/7 support for point-of-sale and card payments

What Is The Need Of Integration?

Many business owners may have simply integrated because they see so many other businesses doing the same. However, many of these companies will not enjoy the same benefits. Indeed, integrations can do more than just simplify your sales process.

Customer Experience

Regardless of your industry, an integrated payment system can improve the customer experience you provide. Retail and hospitality businesses look better and save time when customers can check out quickly and continue their experience.

This is true for all types of sales. Gateway integration is used for e-commerce as well as face-to-face transactions.

As a result, connecting your EPOS to payment services allows businesses to sell goods quickly and easily and enjoy all the benefits that improve customer experience.

Eliminate Human Error & Reduce Theft

The increased reliability of these payment methods naturally reduces human error. With an EPOS that automatically calculates total sales and transfers the figures to the card machine without human intervention, staff error is only possible during the data entry phase. 

Servers can relax at work and focus on the customer as they do not require arithmetic calculations or data transmission, such as when splitting payments. As a result, they can converse with the customer even during the sale without making mistakes, and both parties are confident that the transaction has been completed correctly.

The card industry's data security has made payment processing a much safer way to transact. Card payment security has been further enhanced by contactless payments eliminating the use of a pin pad. By simplifying the process, the integration makes theft more difficult and boosts consumer confidence.

Administration & Analytics

Regulators often find card processing fees difficult to calculate. But integration can speed up this process and this is where good integration shows its color.

It means managers and employees don't have to go through the intricacies of card machine settings or memorize separate logins and refer to multiple portals to access information.

These types of benefits apply when a business uses accounting software like Xero. The accounting integration can link the program to the EPOS, which can then automatically provide all the data the program needs.

How To Integrate Payment Gateway

In most cases, industry data security standards and technical setups will be set separately, meaning a one-size-fits-all guide won't work. All payment gateway integrations work differently and will be set up by experts from the mentioned company. 

Setting up Epos Direct Payments is simple and comes with easy-to-follow instructions. Instructions break down the process into business data entry and verification, hardware setup, and device setup, with clear step-by-step instructions and a standby support team to help you with any issues.

It's important to note that trying to understand these devices and play around with them is likely to yield less than optimal results. Refer to the instructions provided or call technical support to integrate your payment gateways.