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Differences between EPOS Direct Systems and a Cloud EPOS Systems


EPOS Direct Systems

Smart Choice for Smart Businesses

  • Software
  • EPOS Direct systems need to be installed on the premises with a local database and are not dependant on internet connection. The Emperium EPOS Software is also scalable beyond any comparable EPOS Product from 1 till to 1000’s. All data is backed up either onsite or remote, you choose.
  • Hardware
  • EPOS Direct hardware and EPOS terminals are linked together using the local network in the premises without needing an internet connection. EPOS Direct only use top quality accredited hardware supported in each of the country we serve.
  • Support
  • EPOS Direct systems may require support on location if there are hardware issues. At EPOS Direct we pride ourselves on our remote customer support for all our clients. As we carry out all installations onsite and offsite, our support teams really understand your set-up. The know-how that EPOS Direct have developed over the last 17 years in understanding your industry needs. EPOS Direct support is probably the best in the market which supports customers in over 23 countries, speak multiple languages and open all hours.
  • Storage
  • EPOS Direct systems require the database to be installed locally. Either on one of the EPOS terminals for a small business or a server in the back office for larger businesses. This is very helpful if the internet connection is lost, your files and data is still easily accessible. For multiple branches, our Cloud Head Office will take over allowing you to reduce overhead and capex costs with all data backed realtime.
  • Hybrid
  • At EPOS Direct, we can offer the benefits of both systems with our hybrid solutions. You can have a traditional EPOS system installed with a local database that is secure and constantly syncing with our cloud servers. This way your data is always available with live reports and your business is not interrupted when there is no internet connection.

Cloud EPOS Systems

Vendhq, Shopkeep, Lightspeed, EposNow, IntelligentPOS, Izettle, Clover

Ideal for low volume and temporary businesses

  • Software
  • Cloud based EPOS systems have their database hosted online and require a fast, reliable internet connection at all times.
  • Hardware
  • Both network based and cloud based EPOS systems work from stationary terminals and mobile tablets.
  • Support
  • Cloud based EPOS systems may require support on location if there are hardware issues. However, most software support can be done over the telephone. Remote support is also possible depending on the issue. Cloud based companies tend not to carry out any on-site support. Also, with Cloud based EPOS companies reaching a remote support team can take hours if not days to resolve your issues.
  • Storage
  • Some Cloud based systems offer offline mode encase the internet connection is disrupted. However, if you have multiple EPOS terminals in the same location, they will stop communicating with each other regardless of the offline mode.

  • Hybrid
  • Cloud based solutions store all their data on remote cloud servers. These can only be accessed through the internet. No internet, no business.