Frequently Asked Questions
Do I really own the hardware after 12 months?
Yes! After your final monthly payment, all equipment (terminal, printer, cash drawer) is 100% yours to keep. No more payments, no rental fees. The hardware is an asset you own, with software that requires no monthly subscriptions.
Are there any hidden costs or monthly software fees?
Absolutely not. After your payment plan is complete, there are zero monthly fees. The software has no subscription costs. Choose your own payment processor and keep more of your money.
What happens if I need support after 12 months?
We remain at your service! Our UK-based support team is always available to help. You're a valued customer for life, not just during the payment period.
Can I choose my own payment processor?
Yes! Unlike subscription models that lock you in, you have complete freedom to choose any payment provider you prefer. We can recommend options, but the choice is always yours.
How does this compare to leasing or subscriptions?
With subscriptions at £99/month, you'd pay £3,564 over 3 years and still be renting. With us, you pay £1,123 total and own all the hardware after 12 months with no software subscriptions. You save over £2,400.
What if I want to cancel during the 12 months?
We offer a 30-day money-back guarantee. After that, you can discuss options with our team, but we're confident you'll love the system.
Is the software really subscription-free?
Yes! No monthly SaaS fees, no surprise price increases. The software included with this package has zero ongoing subscription costs.
How long does delivery and setup take?
Delivery typically takes 3-5 business days. Setup is incredibly simple—just 3 cables to connect. We provide 15-minute training, and you're ready to trade..