EPOS Systems for Newcastle Bars, Restaurants and Retailers

Newcastle's nightlife is estimated to be worth around £340 million a year, and it shows. The Quayside is lined with bars, restaurants and hotels. The Bigg Market and its surrounding streets are packed with bars. Ouseburn and Osborne Road in Jesmond have a younger, independent feel. During the day, shoppers fill Northumberland Street and Eldon Square, one of the largest city-centre shopping centres in the UK, while Grainger Market, which opened in 1835, is still home to independent traders in the heart of Grainger Town.

That is a lot of trade concentrated in a compact city centre, and it puts real pressure on the till.

EPOS for Newcastle's bars and nightlife

When the queue is three deep at the bar, every second at the till counts. Our EPOS for pubs and bars is set up for high-volume service:

• Fast drinks screens with best sellers one tap away.
• Modifiers for mixers, measures and garnishes, priced correctly every time.
• Tabs and split bills that groups expect.
• Happy-hour and event pricing that switches on and off automatically.
• Staff logins, voids and refund reports that make cash-up quicker and help reduce losses.
• Several tills on one system, so every sale feeds the same live reports.

Multi-venue operators can compare sites and manage prices centrally from the cloud back office.

Restaurants, cafes and takeaways

Our restaurant EPOS gives Newcastle restaurants table plans, course timing, split bills and a kitchen display system that replaces paper tickets. Waiter pad apps on Android and Windows devices let staff take orders at the table.

Takeaways can bring Just Eat and Deliveroo orders into the same screen as counter and phone orders. See our takeaway EPOS page. Coffee shops near the universities and in the city centre can find quick menus and loyalty schemes on our cafe EPOS systems page.

Retail and market traders

Newcastle's retail runs from big-name stores on Northumberland Street to independents in Grainger Town and stalls in Grainger Market. Our retail EPOS system suits all of them:

• Barcode scanning and live stock levels.
• Variants for size, colour and style.
• Avery weighing scale support for butchers, grocers and delis.
• A PDA app for stocktakes and price changes.
• Loyalty, promotions and gift cards.
• Shopify, WooCommerce and Magento integrations for online sales.

For card payments away from a fixed counter, our payment processing page explains our portable payment device, which keeps taking cards even if the internet drops.

Example setups for Newcastle businesses

A Quayside bar

Two or three bar terminals on one system, each with fast drinks screens, plus waiter pad apps for table service on busy weekends. Tabs, split bills and event pricing run automatically, and all sales feed one live report.

A Jesmond restaurant

A front-of-house terminal, a kitchen display screen and handheld order-taking for table service. Course timing keeps the kitchen in step, and Just Eat and Deliveroo orders come into the same system if you offer delivery.

A Grainger Market trader

A compact terminal with receipt printer, a cash drawer and an Avery scale for weighed produce, with a portable card device for busy Saturdays.

Tighter cash-up and fewer losses

Busy bars are where small losses add up. Individual staff logins, void and refund reports, and end-of-day summaries by till make cash-up faster and show patterns that are worth a closer look. Managers can check takings from home through the cloud dashboard instead of waiting for the morning count.

What you get with EPOS Direct

We have supplied EPOS systems for over 26 years and support more than 23,000 UK businesses. With every package you get:

• No monthly software subscription.
• Any card provider, or packages with Dojo or Teya.
• Free data migration and installation support when switching.
• 24/7 UK-based support with remote troubleshooting.
• A 30-day money-back guarantee.
• Accounting integrations with Xero, QuickBooks and Sage.

See all integrations. If you already own a Windows till, our EPOS software runs on it and has a 30-day free trial.

Choosing an EPOS supplier

Ask each supplier:

1. What is the total cost over three years?
2. Can I use my own card provider?
3. Will you demo it with my own menu or stock?
4. When is support available, and does it cost extra?
5. How simple is it to add tills, sites or online sales?

Use our 60-second EPOS finder for a suggested setup, or compare EPOS packages.

Websites and marketing

We also offer website design and digital marketing, including Google Business Profile optimisation and review management, to help Newcastle businesses attract more local customers.

Frequently asked questions