How POS Solutions Help Restaurants To Increase ROI?

A POS system can be a big investment for restaurant owners, but it can also help you get way ahead of your competitors. Learn more about why this technology is a great investment.

Technology is becoming increasingly important for restaurant owners to deliver the experience these tech-savvy consumers crave. A staggering 70% of quick-service restaurant owners are investing in customer-centric technologies such as digital ordering, payment, and delivery models. But this isn't just limited to fast food, as half of family restaurants and fine dining restaurants are making similar investments.

In a competitive and fast-growing sector, the right technology component of your service is crucial to customer satisfaction. How can your restaurant integrate technology to streamline payments and improve the overall dining experience? That's where restaurant epos comes in.

Benefits of A Modern POS System

Today's POS technology does more than just charge customers for their purchases. Traditional POS models were prone to human error and were costly. Miscalculations and oversights could eat into a restaurant's profits over time. New POS systems are much more reliable during cost-sensitive moments, reducing financial losses.

Today's POS systems can also process table orders, improve service communications, track sales and inventory, and more. For example, when a POS processes table orders, it records important data about customer preferences and time-specific ordering patterns.

These results help restaurant owners more effectively tailor their menus to customer needs and shelve less attractive options, improving ROI. It allows for more informed inventory decisions and reduces expensive food waste, a negative metric that costs restaurants.

How POS Systems Can Improve Payroll Operations

Modern POS systems also contribute to more accurate payroll processing. It is a huge savings for restaurant owners, as wage and hour errors and the resulting lawsuits are one of the most costly financial risks in the industry. They can cost employers millions of pounds. POS systems require employees to use unique login/logout codes so managers can provide evidence of hours worked.

Some POS options go beyond simply tracking to also measure individual employee sales performance. It helps owners identify high (or low) performing employees and reward (or coach) those who make (or lose) money.

POS Systems Mean ROI

Traditional POS systems can't compete with today's cloud-based models because the cloud is the only medium that allows restaurants to scale as their business grows. With the old model, restaurants have a hard time expanding. 

Updates are also easier with the cloud, so POS security can be improved more efficiently. Hackers regularly attack restaurant POS systems, so having an up-to-date, protected operating system makes restaurants safer from financial attacks. PCI compliance is the bare minimum that a POS should offer. PCI compliance not only provides more security for customers, it also makes it much harder for hackers.

Technology is necessary to improve today's restaurant operations and provide a safer, smoother customer experience. Installing the best epos system is only the first of two important steps. Technology won't deliver ROI if your team doesn't understand how to use it safely.

EPOS Direct Can Provide Technology and Training

EPOS Direct is proud to provide technology for some of the world's leading brands. Quality is our number one priority when developing customised solutions for each client's unique business needs. The next step is to ensure you are fully aware of every aspect of the technology and can use it with complete confidence.