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  1. EPOS Direct Are you a good restaurant manager? 13Apr

    EPOS Direct Are you a good restaurant manager?

    Business Knowledge

    Do you know how to run a business? There is more to running a restaurant than knowing about food and being a good chef. Remember, a restaurant is a business so if you do not know how to run a business, your restaurant will struggle to survive. You will need to know about all of the different costs that you will incur while running your restaurant. This will enable you to create a budget which will ensure that you have sufficient funds to cover your costs. During the first year of operating as a restaurant, you will not be able to rely on your sales in order to cover your costs. Do you know how to advertise your meals? If you do not know how to promote your products effectively, you will limit the number of sales you generate. This is because customers will not be aware of your products.

    Decision Making

    Are you able to make decisions? As a restaurateur, you will be faced with a significant number of tough decisions throughout

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  2. EPOS Direct Do you upsell your meals? 13Apr

    EPOS Direct Do you upsell your meals?

    Offer Expensive Items

    In order to encourage your customers to spend more money in your restaurant, you should provide them with a choice of expensive products. One technique which is commonly used in the restaurant industry is offering customers a choice of two products without letting them know which product is more expensive. This will encourage the customer to purchase the more expensive product as they will see that it is of a higher quality without knowing the price. This will increase the cost of the customer’s bill which will increase the overall revenue of your restaurant. As a restaurateur, it is crucial to avoid mentioning the price of a product as this will lead to the customer choosing the cheaper option. Once your customer associates money with a meal, they will be less likely to purchase the product.

    Offer Extras

    One of the most common ways which restaurants

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  3. EPOS Direct Does your restaurant need an app? 13Apr

    EPOS Direct Does your restaurant need an app?

    Loyalty Program

    Do you have a customer loyalty scheme? If you introduce an app, you will be able to remove loyalty cards from your restaurant as customers will be able to record their purchases using their mobile phone. You will be able to manage your loyalty scheme effectively and conveniently as you will not have to keep track of your customer’s purchases manually. When your customers have reached the specified number of purchases, your customers will be notified that they are eligible for a reward. If you introduce a mobile app, you will receive an increased number of participants in your loyalty scheme. This is because it will be more convenient for customers as they will not need to carry a loyalty card. A mobile app will encourage your customers to become loyal and regularly visit your restaurant.

    Notifications

    Do you keep your customers updated? The introduction of a mobile app will allow you to update your customers with news and offers b
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  4. EPOSDirect How to expand your restaurant 13Apr

    EPOSDirect How to expand your restaurant

    Do you dream of owning an established and successful restaurant? Not everyone has what it takes to run an established restaurant as it will not always be easy. This is because there are a wide range of challenges and obstacles that you may experience. Do you think you have what it takes? Here are a few tips to help you achieve your dream.

    Don’t stay in one location

    Do you have more than one location? As a restaurateur, it is important to understand that you will struggle to expand your restaurant if you are stuck in one location. This is because you will limit the number of customers that are able to visit your restaurant. Remember, customers will not want to travel far to eat at your restaurant so it is important you provide your customers with a range of locations. The more restaurants you have, the larger the audience that you are able to target. It is recommended that you open restaurants in locations which customers can easily access. If your customers can c
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  5. EPOS Direct How to keep your Employees smiling? 13Apr

    EPOS Direct How to keep your Employees smiling?

    As a restaurateur, it will be crucial for you to have a team of employees who are motivated and happy. This is because if your employees are happy, they will work harder, which will enable you to provide your customers with a high level of customer service. Without happy employees, you will struggle to run a successful restaurant. As a restaurateur, it will be your responsibility to ensure that your employees are treated fairly and well when at work. Happy employees will ensure that your workplace is a pleasant and productive environment. Here are a few tips to keep a smile on your employee’s faces.

    Reward them

    Do you have hard working employees? If you have employees who work very hard and go outside of their job role to cater for your customers, you should ensure that you reward them. This will show your employee that you appreciate their hard work which will encourage them to continue to work hard. It is recommended that you introduce an employee of the month a
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  6. EPOSDirect Do you need wifi? 13Apr

    EPOSDirect Do you need wifi?

    During the recent years, a majority of the population relies on the internet in order to carry out their daily tasks. This caused many customers to choose where they eat depends on the restaurant having WiFi. This is because when they eat at your restaurant, they will want to be able to use the internet without using their data. This shows that offering free WiFi to your customers will help lure potential customers into your restaurant. Do you struggle to keep customers in your restaurant? If your customers have access to the WiFi, they are more likely to spend more time in your restaurant. This will give you the opportunity to boost your sales as customers may choose to purchase more products. As a restaurateur, it is important to understand the different factors that you will have to consider when offering free WiFi.

    Do not let customers use your business WiFi

    As a small restaurateur, you may think it will be a good idea to open your business Wi-Fi up

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